Terms and Conditions for DUKANS
Welcome to DUKANS!
These Terms and Conditions (“Terms”) govern your use of the website located at dukans.in (“Website”) operated by Suresh Kumar Vaishya (“we”, “us”, or “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
1. About Us
DUKANS is owned and operated by Suresh Kumar Vaishya, based in Singrauli, Madhya Pradesh, India. We provide an online platform offering various products and services including kirana, garments, footwear, cyber cafe services, and many more.
2. Use of Website
You may use the Website for browsing products and services without needing to register or log in. By using the Website, you confirm that you are legally capable to enter into these Terms.
3. Payments and Refunds
- We accept online payments through trusted payment gateways such as Razorpay, Paytm, and PayPal.
- Refunds and cancellations are accepted within 7 days of purchase.
- Refund conditions include:
- Damaged or defective product
- Wrong item delivered
- Customer change of mind
- To request a refund or cancellation, please contact our support team promptly.
4. Third-Party Services
Our Website integrates third-party services including payment gateways, delivery partners, and limited tracking tools like Google Analytics to improve your experience.
5. User Responsibilities
- You agree to provide accurate information when purchasing or interacting with our Website.
- Misuse or fraudulent activity may result in legal action or restrictions.
6. Limitation of Liability
We make reasonable efforts to ensure accuracy but are not liable for any damages arising from the use of our Website or products/services.
7. Contact Information
For any questions, issues, or refund requests, please contact us at:
- Email: support@dukans.in or dukans.in@gmail.com
- Phone: 6232421011
8. Changes to Terms
We may update these Terms occasionally. Changes will be posted on this page. Your continued use of the Website constitutes acceptance of the updated Terms.
Thank you for choosing DUKANS!
